Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Partswake ("we," "our," or "us"). By accessing or using any Partswake service, system, or functionality (collectively, the "Services"), you agree to comply with and be bound by these Terms. If you are acting on behalf of a legal entity, you confirm that you are authorized to do so and that the entity also agrees to be bound by these Terms.

1. Purpose and Scope

Partswake operates as a secure and neutral digital interface that enables visibility, structured coordination, and quote facilitation for electronic components between vetted organizations. It is not a trading venue, broker, or product owner, and it does not represent either party in a transaction. Our role is to surface technical and commercial signals that support matching, validation, and negotiation—but not execution.

The Services are intended for B2B use only. All commercial decisions, including pricing, sourcing, or fulfillment, are made independently by the users. Any purchase or sale arrangement resulting from information displayed or shared through Partswake is the sole responsibility of the respective parties.

These Terms apply to your use of all features of the system, including but not limited to:

  • Listing information.
  • Uploading inventory or demand signals.
  • Generating or responding to quotes.
  • Participating in routing workflows.

2. User Obligations

As a user of Partswake, you are required to maintain professionalism and accuracy in all system interactions. You represent and warrant that:

  • All information you upload or share (e.g., inventory availability, part condition, or certifications) is current, truthful, and lawfully obtained.
  • You have all necessary rights and authorizations to use and submit such information, including any third-party data.
  • You will not submit content that is false, misleading, infringing, defamatory, or in violation of export controls or trade compliance laws.
  • You will maintain adequate internal controls to prevent unauthorized use of your account.
  • You will promptly notify us of any suspected security breach or data integrity issue.

You acknowledge that your use of the Services is strictly limited to commercial purposes aligned with your organization’s activities. Personal or consumer-grade use is strictly prohibited.

3. System Rights and Access

Partswake reserves full discretion to update, modify, or discontinue any portion of its Services at any time. We may implement technical or policy-based measures to ensure system performance and integrity. These may include access controls, user validation processes, account tiering, and conditional feature access. Users who violate these Terms, compromise system security, or engage in abnormal or abusive behavior may face restricted access, account suspension, or permanent termination.

We retain the right to reclassify, de-list, or modify any user-generated content that disrupts the structure or intended operation of the system. System changes resulting from updates to law, technology, or business direction will be posted with due notice. Continued use of the Services following any such update constitutes your acceptance of the revised Terms.

4. Intellectual Property

All intellectual property rights related to the Services—including the user interface, back-end architecture, search and matching algorithms, visual design, documentation, and brand assets—are owned by Partswake or licensed appropriately. Use of the Services grants you a limited, non-transferable, non-sublicensable license for commercial use within the bounds of these Terms.

You must not copy, adapt, reverse-engineer, publish, or create derivative works from the Services. Our trademarks, trade dress, or proprietary content may not be used without express written permission. Feedback submitted through the system may be used freely by Partswake to enhance service delivery and product development.

5. Data Usage and Confidentiality

Data provided by users may be analyzed, processed, and repurposed internally to support system logic, routing protocols, and analytics—strictly within the scope of the Services. Confidential data, including sourcing histories, quote patterns, and behavioral metrics, is protected through encryption, role-based access, and internal governance protocols.

Partswake does not monetize or disclose personally identifiable or competitively sensitive information. Users must likewise respect the confidentiality of counterparties and may not use accessed information for any purpose outside of Partswake's ecosystem. These confidentiality obligations survive termination of Services.

6. Disclaimer of Warranties

Partswake makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of its Services. The platform functions as an information facilitation system, and all commercial decisions based on its output are at the discretion and risk of the user. We disclaim any responsibility for pricing inconsistencies, data input errors, or downstream transaction performance.

7. Limitation of Liability

To the maximum extent permitted by law, Partswake shall not be liable for direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Services. This includes loss of profits, data, business opportunity, or goodwill. In any event, total liability shall be capped at the amount paid by you to Partswake during the six months preceding the claim.

8. Suspension and Termination

We reserve the right to suspend or permanently terminate access if your activity compromises our technical systems, violates applicable laws, or breaches these Terms. Termination may also occur if you become involved in legal or regulatory proceedings affecting your eligibility to participate in B2B information marketplaces. Upon termination, Partswake may delete or retain user data in accordance with regulatory requirements.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Singapore. Disputes shall be resolved through arbitration under the Singapore International Arbitration Centre (SIAC), seated in Singapore, using a single arbitrator. The proceedings shall be conducted in English. This does not preclude emergency legal relief where appropriate.

10. Contact

If you have questions or wish to communicate with our legal team, please contact:
Email: info@partswake.com

We aim to ensure transparency, accountability, and integrity in every user interaction and system engagement.